I have been a customer for 9 or 10 years and always received great service. Your receptionist and office staff are always anxious to help and are prompt in forwarding messages to your personal. The guys who have worked here are clean, look good, are courteous and we trust them!
Very pleased with your customer service... COURTEOUS!! The lady who scheduled us was very patient and helpful!
Getzschmans are an authorized Lennox Dealer; we are more than satisfied with the proposal for the installing of the new Furnace. (Very friendly meeting) Your techs arrived on a bad wintery morning, with some outside work to do. They installed the Furnace in 5 ½ hours. Great job on the installation! The techs, Tom S. and Mike F. couldn’t have been more courteous and Mike F. couldn’t have been more courteous or knowledgeable. Kind of like Old home week before they finished!
I chose Getzschmans because of their Reputation and being Locally Owned. I would however request Tom, Jeff and Gale again for any work needed. They were all extremely professional & knowledgeable. If the rest of your crews are like these 3 you are very lucky!
I have had other companies service our system before and Getzschmans Employees were in my opinion were more knowledgeable and friendly! They did a great Job!
The technicians were very friendly and answered all of our questions. They put everything back in its place and were very neat about their work, and were very expedient!
The gentlemen who worked in our home were professional and very courteous. They are to be commended for a job well-done and great service. What an outstanding team to represent your company!
When we purchased the home 4 Years ago Getzschman Heating had installed the current system & we have continued to have it serviced ever since!
We have used Getzschmans for Years and have always been pleased!
Our experience with Getzschman Heating has always given us exceptional technical as well as professionalism we expect from a service company. Our experience has always been of quality, no hassles and courteous service. This service is hard to find in today’s world! We have always given Getzschman’s our referrals to everyone we know of or who are experiencing a bad situation with a current Heating and Air Conditioning Company. We are confident in our recommendations or we wouldn’t do it! Russ and Tom are excellent Installers! “Great Job” Continue to do what you’re doing with prompt, professional, expert technical service and you’ll always be the company of choice! Quality is hard to come by in the service industry. Continue to always back your service as you do, if not always done correct the first time!
I chose Getzschmans because of how they were very professional in how they checked the house and measured everything and explained everything to help us decide on what type of equipment we needed.
I had been having a lot of problems with my furnace. It usually happened on the weekends and in the evenings. This didn’t matter to your company. Someone came out ASAP and didn’t leave until the job was done. Getzschmans has the most kind, courteous, and genuine employees of any company I have ever been exposed to from the receptionist to the techs and its top-notch customer service. I’m honored to b a customer! Thanks! Russ, Tom & Mike!!
You gave us more options on how to heat and cool our home properly that your competitors didn’t offer. Installation was well planed so we were not left without heat during the winter months. The guys were fantastic in getting the job done, cleaned everything up, and explained our new systems clearly. It was an A+ job.
I think you have trained your employees very well. They are informative answering our questions and explain exactly what they are doing! They were friendly and very neat. Thank You! I’m very glad we chose you!
Our parents are customers and have always had great customer service. We wanted honest, good technicians and that’s what we received!
Russ, David & Crew did a great job installing and cleaning up! They took great care with our dogs too! Kevin gave us great information with which we could make our decision- we trusted him!
You installed our last furnace and I thought you were very professional and complete. I thought your people were very courteous and very prompt and the job looked very well done! I have had people do other work here and I thought your people were well above the others! Thank You Very Much!
Service seems to be a lost art now a day’s, but your company is great! Installers worked very hard and efficiently to get us heat. They were polite and courteous.
I have dealt with Getzschmans for 30 Years and have always been happy with their work.
We chose Getzschmans because of the professionalism displayed by the technician last fall in servicing our old furnace and his attitude when explaining why we should consider replacing the furnace without pressuring us to consider his company. Also the comfort Advisor we bought from was very thorough and professional. Keep up your good work and excellent customer service!
We know several people who have done business with you and had only heard good things!
Russ & David (Our Installers’) showed up right on time and were very courteous and patient with our questions. They were very efficient and literally left No Clean-Up for us to do. We enjoyed their humor and friendly manner while in our home. No problems at all! Hassle-Free and enjoyable experience, we are referring a friend to you who needs a Heating & A/C System soon.
I was very impressed in having 2 units installed in one day. The installers did not stop for a lunch break but continued until the installation was complete. Very organized Crew!
Brian, Steve and Mike were the best, kindest, most courteous professionals I have ever seen! Brian offered a portable heater upstairs that kept me and the baby warm! They also hooked up the heat vent to the bathroom! I was so happy! Thanks for the extras and special attention! You’re Awesome!
Customer Service is a must and your company employees complete all five steps, that I have been taught. They are courteous, make a person feel welcome, take care of their business, answered all my questions and always end the visit with a thank you!
It’s nice to do business with a company that has professional employees, kind and helpful. I appreciate how nicely they cleaned up…. Do you clean houses?
We chose Getzschmans because of their reputation for quality, service and workmanship. Keep doing what you are doing. The fact that when we called on a Saturday and a person answered and we did not get an answering machine is a huge asset for you!
Your quick response from Mr. Cunard, your guarantees and the amount of work exceeded what I thought I was getting! It was a good installation that was done right!
I have been very pleased with your men who come to my house. The men were Pleasant, Well Mannered and Friendly. They do their work and finish with cleanliness. I’m so glad my sister referred you to me!
Getzschmans gave me extensive explanation of options. I wanted to consider prior experience, thorough service work and responsiveness. B. Andersen Service is wonderful; your workers were very kind and respectful!
